Read testimonials & reviews of what our customers say about us!

Naples Customers Love Abbey Carpet & Floor!

5 Star Rating

We had a wonderful experience . Working with Ernesto in sales and Fernando in installation we could not have been happier. They were professional and courteous. Customer service at the highest level. Would highly recommend Abbey to friends

- Joe

5 Star Rating

"Great service .. delivery people courteous and helpful... sales staff Jen very knowledgeable and helpful .. happy customer.

- Sharon

5 Star Rating

Abbey was great to work with, especially Jen. Easy to work with and good information, very pleasant.

- Karen

5 Star Rating

Great service, Keegan and Sam did a great job. Keith gave us great advice helping us select our carpet. We can give Abbey Carpet a great recommendation, to our friends!

- Jim

5 Star Rating

Peggy is totally awesome. Love your selections. Staff and service fantastic.

- Bill

5 Star Rating

Service excellent -right from purchasing the carpet to installation. Installation was done quickly and perfectly .Very friendly staff .Highly recommend both Abbey Carpet and the carpet installer.😊

- Debbie

5 Star Rating

It was a great experience. Our sales person John knew the product & was professional.

- Ted

5 Star Rating

Rosa is the epitome of professionalism! A true delight to work with! It was all a very successful experience!

- Carolyn

5 Star Rating

Everything was efficient and effective...we will return whenever we are in need!! Thanks.

- Naomi

5 Star Rating

Jen our sales representative was spectacular, very patient & knowledgeable. Took a lot of time to make sure we bought the right carpet for us. Delivery personnel also excellent. They took extra time to make sure the carpet was set just right & make sure we knew to be careful in certain areas until the carpet flattened out. Thanks very much to all & much good health & happiness in the holiday season

- Mary

5 Star Rating

Abbey Carpet was wonderful on all points and John Huntsinger couldn't have been more helpful! Thank You! We love our new carpet!

- Joy

5 Star Rating

The service was excellent and the carpet is perfect.

- John

5 Star Rating

We are very happy with the work done by Abbey Carpet, in particular with how Mary Cole was so easy to work with as we were out of town. She sent us samples and pricing which helped us select the carpet which we liked the most. Thank you Mary very much!

- Barry

5 Star Rating


First, Barbara and I appreciated your help and patience while we selected the carpet to replace the existing carpet in the bedrooms. Your knowledge and guidance helped us to select the carpet. Lauren from your installation scheduling department was also very helpful. Finally, the installers, CJ and Jesus, did a great job. They were able to move the big furniture pieces, tear up the old carpeting and pad, and install the new pad and carpets and replace the furniture in one day. They were very polite and neat and did a great job of cleanup, including the building hallways and elevator cars. I would definitely give the overall experience and outcome the best rating. Please let me know if you have any questions or comments

- George C.

5 Star Rating

I was very pleased with the whole process of working with Abbey to get a floor installed in our condo. Adam Erik was the person who was most cooperative in helping me get the proper floor for my situation. The installation crew headed by Jose was most professional, customer oriented, and did an excellent job of installation. My overall experience with Abbey Carpet was most positive. I would highly recommend Abbey Carpet.

- David

5 Star Rating

What wonderful service we had and everyone so pleasant and helpful. The store and display is great with so many flooring options.

- Susan

5 Star Rating

I have just bought two beautiful carpets from Abbey carpet of Naples. I highly recommend them Bob, who helped me, was very knowledgeable and very patient. They were both delivered this week, and matched perfectly with what I was trying to accomplished, and with the surrounding furniture, they went above and beyond to treat me more than fairly. Plus they had the best inventory and prices that I could find in town feel totally comfortable going to them and using them for your future needs.

- Toni

5 Star Rating

Abbey Carpet was wonderful to work with. Keith our salesman was so helpful had good ideas. Also he didn't rush us and told us to take our time.

- Cathy

5 Star Rating

Love the flooring great service. The guys worked very hard. Would highly recommend Abbey carpet .

- Yolanda

5 Star Rating

Our experience with Shelly Riley and Abbey Carpets was terrific. Shelly was extremely helpful in showing us what was available in meeting our requirements and made the purchase simple. I was very concerned about the installation but the installers were very experienced and professional. We could not be happier with the whole experience and will look to Shelly for our next purchase.

- Lou

5 Star Rating

Jen was knowledgeable and professional. We would definitely recommend her to our friends and neighbors

- Mark

5 Star Rating

Done! Everything was wonderful, from Rosa helping and Jen. Artie was fantastic laying the pad and carpet. What a perfectionist! We will be doing two more bedrooms soon. I will call you again. With our thanks.

- Lloyd and Melinda Miller

5 Star Rating

Following our first visit to Abbey Carpet Jen Phillips sent us home with 2 samples and one was perfect!! Jen kept in touch with us along the way. Delivery men were courteous and helpful in orienting the rug. They weren't in a rush to leave. They stayed until we were satisfied and we are!


5 Star Rating

We love Abbey Carpet of Naples. We just purchased our fourth rug from them. Our sales person Jen was extremely helpful when we were selecting rugs & the service is fantastic. As we did last time, we picked rugs that we thought might go in our home then they delivered them, and the delivery guys laid them out under the furniture where they would be, and kept moving the different rugs into position until we found one we liked. They are all fantastic. We would definitely recommend Abbey Carpet to anyone moving into this area - they take the guessing out of the purchase! Very satisfied


5 Star Rating

We are very pleased with how our wood floor turned out. The crew that installed were professional and did an excellent job. Thank you for your service.

-The Mooreheads

5 Star Rating

I do not have a Goggle account or a Facebook account so I must leave my review on this site. I rarely write reviews but I cannot pass up this opportunity to express how happy we are with the installation of our vinyl flooring. We chose Abbey Carpet after reading some very positive reviews. From beginning to end the process was amazing. Ernesto, our sales person, was so helpful and patient as I made my selection. The materials arrived in two weeks (although I understand that it can take longer) and installation was scheduled within a day or two. Three men arrived at the time that they said they would arrive. In two days we had brand new flooring. They were so pleasant and professional. We wouldn't hesitate to recommend Abbey Carpet to anyone.

-Pat and Joe P.

5 Star Rating

I wish to compliment your associate Jen Phillips on her Outstanding Customer Service and tenacity in helping me locate the perfect rug for my family room. My wife and I have been searching for almost two years for the correct carpet. Our journey was complicated because we have 2 cats who love destroying looped rugs and a complexity of colors in the furniture fabric colors. In the last 6 months, Jen has sent 5 rugs to my home, and I have visited the store at least 6 times to look at new inventory, with no luck.. Recently, thanks to her excellent color sense, rug quality control, and the exclusive knowledge of a fabricator in town; a beautiful rug was delivered today. Jen is to be commended for her tenacity, professionalism and determination to ensure the client does not settle for an inferior product. Today, it is indeed a rare event to find an associate who is most concerned with a satisfied client rather than corporate profit/loss. Mr. Skinner, you have found a diamond in the rough, You should clone her. Of course I will continue to patronize Abbey Carpet.

-Best regards, The Sacchetti's

5 Star Rating

It was a pleasure working with Abbey Carpets. I found just what I was looking for. They even let me exchange a rug that didn't work for one that ended up to be perfect. Huge selection. I would recommend them to anyone - regardless of your budget.


5 Star Rating

Hi, I was extremely pleased with Abbey Carpet of Naples as I received my carpet on time and just the carpet that that I ordered was beyond expectation.


5 Star Rating

Jen Phillips in sales was wonderful, very helpful with selection, very knowledgeable about the product and vendors & always professional. Installation was great; installers were punctual, very careful and skillful. I love my new area rug & overall had an extremely positive experience purchasing it at Abbey Carpet & Floor. I would definitely highly recommend Abbey Carpet & Floor and happily be a repeat customer!

-Debby W.

5 Star Rating

Choosing and buying the carpet through Abbey Carpet and Floor Outlet was definitely an easy process. Kim Harvey helped when we chose the carpet and arranged a delivery date for fitting to suit us and our timetable. Even when our original choice became unavailable Kim arranged a suitable alternative. The fitting date was perfect for us and the fitters were very professional. They were friendly and amenable. They cleared up and vacuumed everywhere before they left. I would recommend without hesitation Abbey Carpet and Floor Outlet.


5 Star Rating

I was extremely satisfied with Dan Thorenson and the installation. It was my third time buying from Abbey Carpets.

-Carol Brescoll

5 Star Rating

This second 5 star review for Abbey Carpet Naples is my pleasure to write. We first met Kathy Maddigan many months ago as we began the restorative work on our home after Hurricane Ian. Kathy was so kind, helpful and knowledgeable guiding us through the selection of flooring and carpeting. We additionally had the pleasure to meet Bob Krnacik, who was able to find the perfect rug to be placed over our new master bedroom tile floors. We were so impressed with Bob’s obvious knowledge and experience that we, of course, called on him again to assist in selecting new area rugs to replace those lost in the storm. Kathy generously offered her help as well. Bob’s expertise and experience in the industry, his ability to visualize the perfect rug in place in a room along with Kathy’s eye for quality and color provided us with the “A” Team! We’re so happy we walked through the doors of Abbey Carpet Naples and highly recommend the professional, courteous members of Abbey Carpet Naples who helped us build back

-Barb and Jim Bender

5 Star Rating

Keith was a great help. Knew the products and directed me to to what I was looking for. Thank you.


5 Star Rating

We were very pleased with Abby carpet. The installers did a great job, moving all the furniture and putting it back. The carpet looks and feels great. We're very happy. The Troyk's.


5 Star Rating

Rosa did an excellent job helping us to select just the right carpet for our home. I will certainly suggest Abbey carpet to anyone I know in need of carpet or rugs.


5 Star Rating

Excellent service in store and installation.


5 Star Rating

Delighted with everything and everyone

- Jean

5 Star Rating

We thoroughly enjoyed our experience with Abbey Carpet. The knowledgeable salesman helped make our decision and purchase easy. Will go back again.

- Cheryl

5 Star Rating

Wonderful service - on time, professional and extremely helpful. Strongly recommend.

- Rosemary

5 Star Rating

On time. Courteous. Professional friendly. Very pleased

- Kay

5 Star Rating

This was the first time my wife Linda and I visited Abbey Carpet of Naples. We were looking for a new area rug and they have great selection to choose from. We worked with Keith Lynch, who suggested that they can also take standard wall-to-wall carpet and cut to size and made into an area rug. We enjoyed working with Keith and found the staff and delivery folks very professional. We would recommend Abbey Carpet & Flooring as your first stop for all your carpet and flooring needs! 

- Mike Cersosimo

5 Star Rating

Hi Kathy,

We, among many others suffered catastrophic damage and loss as a result of Hurricane Ian but feel so fortunate to have met helpful professionals to guide is through the process of restoration. Our experience with Abbey Carpet Naples is one example of how kindness, compassion and professional experience can assist with this process. Projecting the scope of replacement, we decided to visit Abbey Carpet Naples and met Kathy Maddigan who spent tireless hours walking us through the many options for replacement flooring in our home. With her guidance, we were able to finalize selections and I am delighted to report this part of our project has begun. Our tile installation is complete! Ivan did a wonderful job. He was so pleasant, extremely accommodating and professional representing your company with high marks. The tiles look wonderful - thanks, Kathy, for all of your patience as we were struggling with appropriate flooring choices.

We are so happy we decided to visit Abbey Carpet Naples and met you...

This project is progressing and we're beginning to feel our house will again become a home.


- Barb and Jim

5 Star Rating

We love the 3 carpets we chose. Everyone was very helpful, especially our salesperson!!!

- Paulette

5 Star Rating

I saw your ad on TV. Lost our rug in the hurricane up in Port Charlotte. Just took us about ten minutes to find what I wanted. Very happy with the rug and your service

- Maryann

5 Star Rating
Excellent service, nice people, good pricing, we will be back. Thank you!

- Ben

5 Star Rating
Excellent experience from Start to finish!

- Susan

5 Star Rating
I was very pleased with Abbey Carpet. Such customer service I did not check with any other places. My gut feeling told me this was the place. My salesman Steve Williams did a great job. He was with me all the way. Installer did a great job. On time and floor looks better then I thought. Keep up good work. Customer service is my motivator and Abbey Carpet has it. 

- Jack 

5 Star Rating
Very happy with Kevin and installers. 10 out of 10

- Jerry Bassett

5 Star Rating

Jen Phillips was wonderful to work with and the installers did a great job! We would highly recommend Abbey Carpet!

- Ann, Naples

5 Star Rating

Dear Josh,

At Humane Society Naples we know that every life counts, and we appreciate that you share this sentiment. Thank you for your support towards the renovation and remodeling of our Oaks property. Your donation of flooring for the bedrooms helped transform this home into a beautiful cat sanctuary, behavior training location, and offices.

The estimated value of the gift that you provided to us is $10,500.00 and directly supports our life-saving mission, giving the animals we rescue an opportunity to experience a full and happy life.

A life that animals like Tucker and Barney would not have had the chance to live if it wasn't for you.

Tucker arrived at HSN in very poor shape. He had been attacked while living on his own, enduring extensive injuries. Our veterinary team worked hard to treat his physical injuries, while our behavioral team focused on healing his emotional scars and rebuilding his trust. After a lengthy rehabilitation filled with patience and affection, Tucker emerged as a happy and healthy new dog. He remains shy but he has a huge capacity to love.

Much like Tucker, Barney arrived at the shelter with serious medical concerns including ear mites, a heart murmur, periodontal disease, and an eye abnormality that required removing his left eye. After extensive treatment from our veterinary team, Barney started to show his true personality. He is now thriving, and he even has a new BFF (Best Feline Friend) named James!

Tucker's and Barney's stories are not necessarily unique, but their rescue and new life is made uniquely possible by your contribution to HSN.

Thank you for being a voice for the animals in our community who cannot advocate for themselves. Without you, our animals would not have the second chances they so deserve.

With gratitude,

-Rebeca Thompson
Annual Fund Manager
Humane Society Naples

5 Star Rating

Great service from the sales floor and the installers. Very good experience.

- Ronald

5 Star Rating

Very satisfied with the product, the price and the installation. Kim was great to work with.

- Dale

5 Star Rating

We're enjoying our new carpet, and had a great experience with Bob, as well as delivery guys! Thank you

- Bill

5 Star Rating

Abbey Carpet was very professional from sales through the installation. My floor is beautiful. I wish I had more floors that need redone....Thanks to all the wonderful people at Abbey Carpet!

- Frank

5 Star Rating

Keith Lynch was very knowledgeable and helpful. I wish I needed more flooring!!!

- Maureen

5 Star Rating

Abbey Carpet did a great job on my new flooring. From the professionalism of my sales person, Kevin Biddle to the ease and efficiency of the installation which took only one and a half days for removal of old carpet and installing a new porcelain tile floor, it was all great including the finished product. Thanks.

- Bill McCormick

5 Star Rating
I am very happy with Abbey Carpets. The installers were professional and very nice. Thank you


5 Star Rating
We recently purchased an area rug for our home. From the moment we walked into the showroom we were greeted with a smile. We were very fortunate to have worked with Jen. She was an absolute pleasure. She took the time to show us all the possibilities. The carpet came in exactly within the timeframe quoted and delivered promptly by two very nice gentlemen. We are very pleased with our entire experience with Abbey Carpet. We will definitely be returning again in the future. Thank you for such fabulous service. We absolutely love our new carpet.

- Palma

5 Star Rating
I did call Abbey Carpet . I would definitely use Abbey Carpet again and refer you to friends. All the people who work for Abbey were polite and pleasant . They did a great job and followed up after the installation.

- Nancy

5 Star Rating
Fabulous experience from start to finish. Dan was most helpful & knowledgeable about product type pros/cons & in stock availability. I had a short window from purchase to installation, which Dan amazingly made happen. Installers Jorge & Oscar were pleasant, on time, took pictures of & moved all furniture before expertly installing the carpet. They hauled off old carpet & vacuumed new carpet once completion of installation. Supervisor stopped by to check on their work too. Very impressed with entire experience! Bravo!!!

- Diane

5 Star Rating
Shopping for a replacement area rug for my living room was a chore I put off for a year because I didn't think I would have any luck having it coordinate with existing drapery fabric and accessories. Jen, the rug specialist who helped me, was excellent help with a keen eye for design and color and a wonderful knowledge of the inventory. I took three home on approval and ended up with a rug more perfect than I could have imagined. All this on my first attempt, also. Thanks Jen for a great shopping experience!

- Anna

5 Star Rating
Very helpful salespersons -- good selection for what we needed-- rugs were delivered on the date promised. Installers were very helpful and courteous. Love the Pixel rug and its pad!

Cheri Dunlap

5 Star Rating
I was thrilled with wall to wall carpet service and installation. . Thank you!.

Lynne Murphy

5 Star Rating
Couldn't be happier. Good experience from Jen my sales associate through delivery and setup. I will definitely spread the word.

Kathy Ostkiek

5 Star Rating
Very happy with the carpet, and the installers were also excellent.

Sally Behlen

5 Star Rating
Excellent service and workmanship. Friendly, helpful people. I recommend Abbey Carpet.

Mike Clement

5 Star Rating
Our Sales lady Jen was wonderful and very accommodating. Carpet is beautiful exactly what we were looking for. 

Marliese Slutsker

5 Star Rating
Very pleased with help received in choosing our carpeting, measuring, and installation. Everything done very professionally and we are quite satisfied with Abbey. 

Eileen and Marty Harrison

5 Star Rating
Don't want to leave review on Google or Facebook but I can tell you that my husband and I are very happy with the service and quality of our Abbey experience. John Huntsinger was very helpful with the selection and paperwork and the installation was perfect with very little disruption to our home. We used Abbey for our tile work in our 2 bathroom remodels a few years ago and will continue to use them for all future flooring needs. Thank you so much for a great experience!

Mark & Debbie B.

5 Star Rating
Hi Peggy - just wanted to give you an update on the installation of my carpet. It was supposed to take two days, January 11 and 12. Three young men arrived on time and never stopped working the entire day - not even taking a lunch break. Instead of two days, they finished on the first day. We thought we probably would have to have our tv man in after it was done to reconnect what needed to be but this crew had everything back exactly where it was and everything connected and working. We haven’t had particularly an easy time with this renovation from all involved and we’re so pleasantly please at this group you sent over. If at all possible, could you please pass on to the people in charge how unbelievably impressed we were with these Abby employees and have told everyone that has asked how our project was coming along.

Thanks again for your help in giving us one bright spot in this journey.

Donna Mae Willman, Bonita Springs

5 Star Rating
Great product! Great service! Thank you.

Marcia Hunter

5 Star Rating
Jason is a pleasure to work with and the selection at Abbey is fantastic!

Debbie & Ed

5 Star Rating
This is the second time we have used Abby. The salesperson (Peggy) and the service people/installers all are professional and did a great job. I had issues with the first installation they did. But they promptly rectified the problem. No questions asked. They just made it right. That means a lot to me and that's why I used them again. I would recommend them highly to my friends and neighbors

Mike Menton

5 Star Rating
Perfect service. Brian is an exception salesman.

Annette Vulpis

5 Star Rating
Rosa was great! Very helpful in showing us options. Allow us to take 3 rugs home of which one of them was just what we needed.

Jim Shiring

5 Star Rating
Service was excellent and we are pleased with the product. Good rug for a reasonable price.

Robert Haffa

5 Star Rating
A very positive experience.
Rosa did a great job in helping us select a carpet, and was very responsive during the delivery phase when a slight hiccup resulted. Resolved very satisfactorily. The delivery men were cordial and efficient. Thank you.

Theresa Stommel

5 Star Rating
From purchase to delivery. We intend to use Abbey in the near future as we are in the market for additional rugs. They are the best.

Stephen Butters

5 Star Rating
Excellent sales person, Brian Gilger and the delivery people were perfect. Thank you!

Steven Posa

5 Star Rating
We ordered some custom cut area rugs and are very happy with the help and choices we are now enjoying. The installers were very careful in moving furniture out and back in place while showing respect and care in the process.

👍😁 - Bob & Lisa

5 Star Rating
Very happy with Abbey Carpet of Naples!

Janet Hathaway

5 Star Rating
Really delightful experience!
Wonderful service all the way down the line from Peggy Anderson to the two brothers who installed the carpeting and to Jake. Really delightful experience. They know what they're doing!

Joan Fontana

5 Star Rating
This is a great company!
I have had several carpets, rugs and a wooden floor from them. They are always professional. The quality of the stock is excellent and they have the very best carpet fitters. Thank you, Miguel and Miguel, for a beautiful job.

Kathy Nelson

5 Star Rating
Did a good job and were very efficient.

Sue Karlbergs

5 Star Rating
Kevin, you did a great job in finding an excellent carpet within our price range.
The carpet was delivered on time and was installed by a father and son team that were very professional. They cared for the customer just like you did. We hope to find two area rugs at Abbey in the future.

Ken Klauser

5 Star Rating
You did what you said you would do!!
Had a great experience dealing with Abbey Carpet. Second time using your company. Purchased a rug for our living room in 2019. That is the reason we returned. You did what you said you would do!! And, the installers were the best. Came, did their work, left no mess; and were very courteous. Will always give you the opportunity to bid first!!

Douglas Walter

5 Star Rating
We were very happy throughout the entire process.
John Huntsinger is a knowledgeable salesperson. He also helped get us the installation date we wanted. The instillation was perfectly done. I recommend Abbey without reservation.

Charles Piemonte

5 Star Rating
Great service and great selection

Roland Garlinghouse

5 Star Rating
If any one is looking for a carpet I will send them your way.
Your installers are top notch and really New their stuff. We ran into one minor problem about where seams would go. They called Jake and he was here in 30 minutes. We talked through a solution that everyone was happy about and they went to work. Nothing but kudos for the whole team including our salesmen. If any one is looking for a carpet I will send them your way.

Al & Mary Ann Angio

5 Star Rating
Very impressed with the two installer
Very impressed with the two installer - worked from 9 am until 4pm. Good with moving the furniture.

Larry & Judy Rusin

5 Star Rating
I definitely would recommend Abby Carpet.
I don't want my name posted anywhere but I can just say I was pleased with my salesman, Ernesto Enriquez in understanding my needs and facilitating my carpet installation. The crew that installed the carpeting was efficient and made sure I was pleased with the results. I definitely would recommend Abby Carpet.

5 Star Rating
Well done to all
Ernesto very helpful and professional Installers also very helpful. Well done to all.

Nancy Blay

5 Star Rating
Thank you for the great job
Thank you for the great job on all 3 projects and for making it so easy. Both Peggy and installers were great to work with!!

Denise Wiesemann

5 Star Rating
Best shopping experience in Naples
I highly recommend your store to anyone who is looking for rugs. Best shopping experience in Naples.

Maureen O’Meara

5 Star Rating
The crew that did the installation was excellent
Love the tile on my lanai. The crew that did the installation was excellent and cleaned up the site completely. Supervisors came by to check the work regularly as well as afterwards to make sure I was satisfied with the job.

Linda Vass

5 Star Rating
I had carpeting made into custom sized rugs and I love them! They promised to deliver them prior to Christmas & they did so.

Wendy McCarty

5 Star Rating
Well Done!
Well done. Purchase was very easy, with ample options. Installation was seamless.

Driscoll Residence

5 Star Rating
Very Professional Staff!
Very professional staff, the carpet quality is outstanding, and the installation was flawless. Will definitely use them again in the future.

Brian McGuckin

5 Star Rating
Great Experience!
I had a great experience at Abby Carpet. Amazing customer service. Rosa was very knowledgeable and fun to work with.

Letha Dardani

5 Star Rating
Efficient and friendly
Sales staff was friendly and knowledgeable. Person that measured was on time and friendly. Installation group was on time, efficient and friendly!

Randy Beckham

5 Star Rating
Outstanding customer service!
I called on a Friday late afternoon needing a custom pad. Josh answered the bell and told me he’d have it for me Monday morning by 11am. Outstanding customer service!

Cris Goodman

5 Star Rating
It is so nice to come across a company that actually does what they say!
The carpet installers were courteous and meticulous. Dan our salesman was so easy to work with. It is so nice to come across a company that actually does what they say!

Lisa Marr

5 Star Rating
Thank you!
Had the best experience with Rosa. She not only made it easy for me during my first visit - she quickly knew what I needed and wanted in my second trip there. Can’t say enough good about the service and selection.

Debi Jones

5 Star Rating
It was a pleasure to receive such exceptional service!!
I am very pleased with my entire experience with Abbey Carpet & Flooring. Dan in the showroom was so helpful. The crew that installed my new carpet were so professional and did such a wonderful job. It was a pleasure to receive such exceptional service!!

Michele Napoli

5 Star Rating
I would highly recommend!
Peggy at Abbey Carpet did an excellent job of guiding me in the right direction to replace the wall to wall carpet in almost 2000 square feet of our house and stay within the budget. It turned out beautifully and the install was prompt and flawless. I would highly recommend!

Judy Coady

5 Star Rating
Thanks Abbey!
Excellent and friendly service. Installers were top notch. Our carpet is beautiful. Thanks Abbey!


5 Star Rating
This is our fourth major job with Abbey
John gave us sound advice on wearability, as making a wall to wall choice is a major commitment. Installers were expert at their jobs and very good contractors to have in the house. This is our fourth major job with Abbey.

Liz Matt

5 Star Rating
Installation crew did a great job!
The sales person was very helpful throughout the process. From assisting with the selection of the carpet and scheduling installation. Installation crew did a great job!

Marisa Goldsberry

5 Star Rating
Excellent Customer Service!
I was in six different furniture and rug stores before I discovered Abby carpet. They are the only store that offered to deliver, at no charge, every rug I was interested in purchasing! And they were able to do so within 48 hours. once I was able to see the various carpets during different times of day and evening and how the light affected them, my choice was easy. The sales representative took care of the transaction end arranged range for the return of the non-purchased rugs. Excellent customer service.

Maureen OMeara

5 Star Rating
Client Service is Outstanding
Abbey exceeded all of our expectations with various projects. They did flooring installation work for us as well as custom area rugs. The finished products have been absolutely beautiful and the client service is outstanding!

Kathleen Ryan

5 Star Rating
They really do care about their clients.
The sales people at Abby carpet, go out of their way, to make sure you have the best rug possible for your room. They really do care about their clients. Have made many purchases at Abby carpet, and love them all.

Cindy Roberg

5 Star Rating
We are very pleased the floor and the customer service.
We just had Abbey Carpet and Flooring install new vinyl plank flooring in two bedrooms. We are very pleased the floor and the customer service. Kevin was great to work with was very responsive and was able meet our difficult schedule.. The installation crew was great. Their workmanship was very good and they were very respectful and considerate of our condo. We would use them again.

Greg Hagarty

5 Star Rating
Our Abbey Carpet project was a pleasure to complete.
The store is professional with knowledgeable service to help you with no pressure. Hi The selection of carpets and price points are good. This is complimented by experienced installation of our new carpet. Abbey Carpet was referred to us by a friend. We have been very happy with Abbey Carpet and will be recommending them going forward.

Loralee Kaschinske

5 Star Rating
Did a Very Good Job
I really was pleased with the help that Peggy Anderson gave me when I was looking for flooring to match what I had in two rooms in my Condo.The people doing the flooring were prompt, came as scheduled and did a very good job .Everything went smoothly and there was no hassle at all.

Denzil Sequeira

5 Star Rating
We would highly recommend Abbey's above all others in SWFL
I arrived at Abbeys with a very high degree of skepticism with respect to carpet/rug merchants is SWFL due to a horrific experience with another large carpet/rug merchant in SWFL. The sales assistance at Abbey's was excellent, very honest and transparent. Rosa's knowledge of the products and her assistance in selecting a rug that matched our decor was outstanding. We would highly recommend Abbey's above all others in SWFL. 

Nick Tanzi

Hello Josh and Jake,

I wanted to send a note to let you know how pleased we are with our new floors. This is the second time we have worked with Rosa and Abbey Carpet and we would definitely come back again. Rosa made sure she did all she could to earn our business and we really appreciate her hard work.

I also want to make sure to let you know how great of a job Jorge and his team did with the installation. They were professional, thorough and made sure we were 100% satisfied. Jorge’s attention to detail is amazing. If we ever needed flooring installed again I would not let anyone but Jorge and his team do it. You have a really fantastic employee in Jorge- don’t let him go!!

Thank you again for making our experience so great. We appreciate it.

Jena & John Rounding

Remarkable Job

May I commend your organization for all of the additional services you have provided me. In particular, your professional team you sent to my home. They did a most remarkable job re-doing the kitchen floor. Jake's group was most efficient, thorough and exceptionally clean in their work. Jake and his rep should be complimented for the project. Truly the best, Jose, Juan and Gabriel not only laid the perfect floor, but replaced all furniture and appliances after thorough cleaning. A fine group representing your company. I checked the records; found that this floor was the fifth I had installed by you in the eleven years I have owned this house. That's why I stick with Abbey. Again many thanks for the re-work. I wish you and all your people safety and health during this national epidemic crisis. Hope you don't have to layoff anyone.

Good Luck!

Wonderful Experience

Carol and I would like to express our compliments and sincere thanks to you Kevin and your colleagues at Abbey Carpet & Floor for the project you recently completed at our home in Naples. The finished product is all that we had hoped it would be and we have already received numerous complements on the overall positive impact it has on our decorating scheme. The measure of an organization is in how it deals with adversity. When faced with initial delivery of a product that contained manufacturing flaws there was no hesitation on your part as you did everything possible to replace the material in the minimum amount of time possible. Our thanks also to Sergio and his crew who always arrived on the job on time and did everything they could to minimize the disruption their work activities had on our life. The crew was at all times very considerate and courteous while maintaining a very high level of craftsmanship. We would be pleased to serve as a future reference for your firm.

- Ron B.
Naples, FL